Refund policy
Return and Refund Policy
Last Updated: October 19, 2026
At Lymphona, customer satisfaction is important to us.
Returns
Customers may request a return within 90 days of delivery, subject to the applicable return conditions. Items must meet the supplier's return eligibility requirements. Please contact us before returning any product.
Free Returns
Free returns are available only when confirmed as eligible for your order. Please contact our support team for return instructions before shipping an item back.
Refunds
Once an eligible return or refund request has been reviewed and approved, the refund will be issued to the original payment method. Processing times may vary depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us with your order number and, if possible, photos of the item.
Contact Us
For return or refund requests, contact us at:
Lymphona
Email: lymphonasupport@gmail.com
We comply with applicable consumer protection laws in the United States, Canada, and Australia. Nothing in this policy limits your rights under applicable law.